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Science 03
Safety 04
Setup & Usage 06
- 01

What is UV-C?

UV-C is invisible light with a wavelength between 200nm and 280nm in wavelength. This light has special germicidal properties, which means that UV-C is capable of inactivating microorganisms such as bacteria, viruses, fungi, and mold. It has been used since 1910 in wastewater treatment, and since the 1920s and 30s for air and surface disinfection.

- 02

How does UV-C disinfection work?

UV-C damages the DNA and RNA of microorganisms and disrupts vital cellular functions, like replication, and prevents these microorganisms from infecting humans. The germicidal properties of UV-C have been studied, understood, and proven for over 100 years, and thousands of peer-reviewed studies proving efficacy have been published to date.

- 03

What pathogens does R-Zero’s UV-C device destroy?

UV-C has been proven to work on bacteria, viruses, fungi, and mold. So not only will the R-Zero Arc work on the toughest pathogens, including antibiotic-resistant strains, but it will also destroy fungi and mold and eliminate the unpleasant smells that typically accompany mold spores.

- 04

Is UV-C safe to use around people?

No. UV-C can cause skin and eye irritation if humans are exposed, so the Arc should only be used in unoccupied rooms. The R-Zero Arc has redundant safety mechanisms including a pre-cycle countdown to allow operators to leave the room safely before a cycle begins, and intrusion detection that automatically shuts the device down if a person enters the room during treatment.

- 05

Can UV-C penetrate glass?

No. UV-C cannot penetrate glass, so you can run a disinfection cycle in rooms that have windows without harming anyone or anything on the other side of the windows.

- 06

Is UV-C safe to use in the kitchen around food? Is it safe to eat food that’s been exposed to UV-C light?

Yes. Since UV-C is just light, it’s safe to use around food. No harmful chemicals or pesticides, just naturally occurring light. You can leave an apple out on the counter, treat the room, then eat the apple immediately afterwards without risk.

- 07

Does the R-Zero Arc produce ozone?

No. R-Zero uses bulbs with a special type of glass that blocks the transmission of the 185nm wavelength of light that typically creates ozone for other UV-C devices.

- 08

Where do I position the device?

We recommend that you locate the device centrally in the room that you’re treating. If there are large obstructions in the room that may cause shadowing, we recommend running two shorter (3-5 minute) cycles on either side of the obstruction for maximum efficacy. Our team of infection prevention specialists will help you determine positioning within your space as a part of the onboarding process.

- 09

How long does a cycle take?

The R-Zero Arc can destroy over 99.9% of pathogens in a 1,000 square foot space in about 7 minutes. Larger rooms take slightly longer, while smaller rooms like hotel rooms, bathrooms, and patient rooms in hospitals can be treated in less time, typically 3-5 minutes. However, the touch time required is about 2 minutes per cycle. While a cycle is running, operators can be productive, for example beginning manual disinfection of the next space.

- 10

How many UV-C devices do I need for my space?

The R-Zero Arc is built to fit seamlessly into the existing operations of your organization. The size of your space, the desired frequency of disinfection, and your existing workflows can all inform the number of devices your team needs. Our sales team can provide recommendations tailored to your unique operational needs.

- 11

What kind of training does my team need?

Onboarding and training with R-Zero’s team of infection prevention specialists is included with every purchase. We will teach your team how to use the device safely and effectively, and also provide support and guidance to help you tell your employees and patrons that your space employs hospital-grade disinfection. These sessions will be scheduled after purchase of the device.

- 12

How often do the light bulbs need to be replaced?

The bulbs are rated for 16,000 hours, but your lease includes 1 full set of replacement bulbs per year – 8 bulbs for the device + 1 spare.

- 13

What does the setup fee cover?

The one-time setup fee covers shipping and white glove delivery of the device, plus removal and recycling of the crate and packaging, as well as onboarding and training with R-Zero’s team of infection prevention specialists.

- 01

What is UV-C?

UV-C is invisible light with a wavelength between 200nm and 280nm in wavelength. This light has special germicidal properties, which means that UV-C is capable of inactivating microorganisms such as bacteria, viruses, fungi, and mold. It has been used since 1910 in wastewater treatment, and since the 1920s and 30s for air and surface disinfection.

- 02

How does UV-C disinfection work?

UV-C damages the DNA and RNA of microorganisms and disrupts vital cellular functions, like replication, and prevents these microorganisms from infecting humans. The germicidal properties of UV-C have been studied, understood, and proven for over 100 years, and thousands of peer-reviewed studies proving efficacy have been published to date.

- 03

What pathogens does R-Zero’s UV-C device destroy?

UV-C has been proven to work on bacteria, viruses, fungi, and mold. So not only will the R-Zero Arc work on the toughest pathogens, including antibiotic-resistant strains, but it will also destroy fungi and mold and eliminate the unpleasant smells that typically accompany mold spores.

- 01

Is UV-C safe to use around people?

No. UV-C can cause skin and eye irritation if humans are exposed, so the Arc should only be used in unoccupied rooms. The R-Zero Arc has redundant safety mechanisms including a pre-cycle countdown to allow operators to leave the room safely before a cycle begins, and intrusion detection that automatically shuts the device down if a person enters the room during treatment.

- 02

Can UV-C penetrate glass?

No. UV-C cannot penetrate glass, so you can run a disinfection cycle in rooms that have windows without harming anyone or anything on the other side of the windows.

- 03

Is UV-C safe to use in the kitchen around food? Is it safe to eat food that’s been exposed to UV-C light?

Yes. Since UV-C is just light, it’s safe to use around food. No harmful chemicals or pesticides, just naturally occurring light. You can leave an apple out on the counter, treat the room, then eat the apple immediately afterwards without risk.

- 04

Does the R-Zero Arc produce ozone?

No. R-Zero uses bulbs with a special type of glass that blocks the transmission of the 185nm wavelength of light that typically creates ozone for other UV-C devices.

- 01

Where do I position the device?

We recommend that you locate the device centrally in the room that you’re treating. If there are large obstructions in the room that may cause shadowing, we recommend running two shorter (3-5 minute) cycles on either side of the obstruction for maximum efficacy. Our team of infection prevention specialists will help you determine positioning within your space as a part of the onboarding process.

- 02

How long does a cycle take?

The R-Zero Arc can destroy over 99.9% of pathogens in a 1,000 square foot space in about 7 minutes. Larger rooms take slightly longer, while smaller rooms like hotel rooms, bathrooms, and patient rooms in hospitals can be treated in less time, typically 3-5 minutes. However, the touch time required is about 2 minutes per cycle. While a cycle is running, operators can be productive, for example beginning manual disinfection of the next space.

- 03

How many UV-C devices do I need for my space?

The R-Zero Arc is built to fit seamlessly into the existing operations of your organization. The size of your space, the desired frequency of disinfection, and your existing workflows can all inform the number of devices your team needs. Our sales team can provide recommendations tailored to your unique operational needs.

- 04

What kind of training does my team need?

Onboarding and training with R-Zero’s team of infection prevention specialists is included with every purchase. We will teach your team how to use the device safely and effectively, and also provide support and guidance to help you tell your employees and patrons that your space employs hospital-grade disinfection. These sessions will be scheduled after purchase of the device.

- 05

How often do the light bulbs need to be replaced?

The bulbs are rated for 16,000 hours, but your lease includes 1 full set of replacement bulbs per year – 8 bulbs for the device + 1 spare.

- 06

What does the setup fee cover?

The one-time setup fee covers shipping and white glove delivery of the device, plus removal and recycling of the crate and packaging, as well as onboarding and training with R-Zero’s team of infection prevention specialists.